788w Privacy Policy

1. Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "788w", "we", "us", "our" refers to the operator of the 788w platform accessible at 788w.org.
• "Platform" refers to the 788w website, mobile browser interface, account management system, and all associated services.
• "User", "you", "your" refers to any individual who registers an account on or accesses the 788w Platform.
• "Personal Data" refers to any information that identifies or can reasonably be used to identify a living individual, including name, email address, date of birth, mobile number, payment details, and device identifiers.
• "Processing" refers to any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
• "Data Controller" refers to 788w in its capacity as the entity that determines the purposes and means of processing User Personal Data.

2. Personal Data We Collect

788w collects Personal Data in the following categories:

2.1 Registration Data. When you create a 788w Account, we collect your full name, date of birth, email address, mobile phone number, and country of residence. This information is required to establish your account identity and verify your eligibility to use the Platform.

2.2 Identity Verification (KYC) Data. To comply with our anti-money laundering and age verification obligations, 788w requires identity documentation from users before withdrawals are processed. This may include a copy of a government-issued identity document (such as a CNIC or passport) and proof of address documentation. For Pakistani users, the Computerised National Identity Card (CNIC) is the primary accepted identity document.

2.3 Financial Data. We collect payment account identifiers submitted during deposit and withdrawal transactions, including JazzCash account numbers, Easypaisa account identifiers, bank account names, and transaction reference numbers for HBL, UBL, Meezan Bank, Bank Alfalah, and other supported payment channels. We do not store full payment credentials such as card numbers or bank PINs.

2.4 Transaction Data. We maintain records of all deposits, withdrawals, bets, game sessions, and promotional redemptions associated with your 788w Account. These records are required for account management, dispute resolution, and regulatory compliance.

2.5 Technical and Device Data. When you access 788w, we automatically collect technical information including your IP address, browser type and version, device type, operating system, screen resolution, session duration, pages visited, and referring URL. This data is used for platform security, fraud detection, and performance optimisation.

2.6 Communications Data. If you contact 788w support via live chat, email, or any other channel, we retain records of those communications including the content of your messages, timestamps, and any attachments submitted.

2.7 Responsible Gaming Data. Where you activate responsible gaming tools such as deposit limits, self-exclusion, or cooling-off periods, we record those instructions and the dates on which they were applied or modified. This data is essential for enforcing your stated gaming boundaries.

3. How We Use Your Personal Data

788w uses your Personal Data for the following purposes:

• Account management: creating, maintaining, and securing your 788w Account and verifying your identity.
• Service delivery: processing deposits and withdrawals, recording bets and game outcomes, and providing access to all Platform features including cricket betting, live casino, and slots.
• Legal and regulatory compliance: fulfilling KYC, anti-money laundering, age verification, and responsible gaming obligations under applicable laws and our licensing requirements.
• Fraud prevention and security: detecting, investigating, and preventing fraudulent transactions, collusion, multi-accounting, and other prohibited conduct on the Platform.
• Customer support: responding to your support queries, resolving disputes, and communicating with you about your Account.
• Platform improvement: analysing anonymised and aggregated usage data to improve Platform performance, user experience, and product offerings.
• Promotions and communications: where you have consented, sending you information about 788w promotions, new features, and relevant updates. You may opt out of marketing communications at any time via your Account settings.
• Responsible gaming enforcement: applying and maintaining gaming limits, cooling-off periods, and self-exclusion measures as instructed by you or required by our responsible gaming obligations.

4. Legal Basis for Processing

788w processes your Personal Data on the following legal bases:

• Contractual necessity: processing required to fulfil the contract formed when you register a 788w Account and agree to our Terms and Conditions, including account management, payment processing, and game operation.
• Legal obligation: processing required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and regulatory reporting.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming enforcement, and improvement of Platform services, where those interests are not overridden by your data protection rights.
• Consent: processing for optional purposes such as marketing communications, where we have obtained your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

5.1 788w does not sell your Personal Data to third parties.

5.2 We share Personal Data with the following categories of third parties only where necessary and subject to appropriate data protection agreements:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Skrill, Neteller, and other payment providers require transaction data to process deposits and withdrawals on your behalf.
• Identity verification providers: third-party KYC and age verification services that process identity documentation on our behalf.
• Game technology providers: licensed game studios and live casino streaming providers receive session and game outcome data necessary to operate the games on the Platform.
• IT and infrastructure providers: hosting, cloud infrastructure, and cybersecurity providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: where required by applicable law, court order, or legitimate regulatory request, 788w will disclose Personal Data to competent authorities.

5.3 All third-party service providers are contractually bound to process your Personal Data only for the specific purpose for which it was shared, and to maintain appropriate technical and organisational security measures.

6. Cookies & Tracking Technologies

788w uses cookies and similar tracking technologies to operate the Platform and improve the user experience. The categories of cookies we use include:

• Essential cookies: required for core Platform functionality including session management, login state, and security. These cannot be disabled without materially affecting Platform use.
• Functional cookies: remember your preferences such as language settings and account display options to provide a personalised experience across sessions.
• Analytics cookies: collect anonymised and aggregated data about how users navigate and interact with the Platform, used to identify and fix performance issues and improve usability.
• Security cookies: used for fraud detection, bot prevention, and identifying unusual access patterns that may indicate account compromise.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of 788w but may affect the availability of certain personalisation features.

7. Data Retention

788w retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and transaction data: retained for a minimum of five (5) years following account closure, consistent with anti-money laundering record-keeping requirements.
• KYC documentation: retained for a minimum of five (5) years following the completion of the identity verification process or account closure, whichever is later.
• Responsible gaming records: retained for the duration of any active restriction period plus a minimum of three (3) years following the expiry or removal of the restriction.
• Support communications: retained for three (3) years following the resolution of the relevant query or dispute.
• Technical and device data: retained for up to twelve (12) months for security and fraud prevention purposes, after which it is anonymised or deleted.

Where retention beyond these periods is required by applicable law or regulatory obligation, data will be retained for the required period and then securely deleted.

8. Data Security

788w implements technical and organisational security measures proportionate to the nature of the Personal Data we hold. These include:

• TLS encryption for all data transmitted between your device and the 788w Platform.
• Encryption at rest for sensitive account and payment data stored on 788w's infrastructure.
• Access controls limiting employee access to Personal Data on a need-to-know basis.
• Regular security assessments and penetration testing of Platform infrastructure.
• Incident response procedures for detecting, containing, and reporting data security incidents.

No digital system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 788w will notify affected users and relevant authorities in accordance with applicable data protection obligations.

9. Your Data Protection Rights

Subject to applicable data protection law and the limitations set out in this Policy, you may have the following rights in relation to your Personal Data held by 788w:

• Right of access: the right to request a copy of the Personal Data 788w holds about you.
• Right to rectification: the right to request correction of inaccurate or incomplete Personal Data.
• Right to erasure: the right to request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to 788w's legal retention obligations.
• Right to restriction: the right to request that 788w limits the processing of your Personal Data in certain circumstances.
• Right to object: the right to object to processing based on legitimate interests, including direct marketing.
• Right to data portability: the right to receive your Personal Data in a structured, machine-readable format where technically feasible.
• Right to withdraw consent: where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact 788w's data protection team via the live chat available in your account dashboard. We will respond to verified requests within 30 days. Note that some rights are subject to overriding legal obligations – for example, we cannot delete transaction records that we are required to retain under anti-money laundering law.

10. Children's Privacy

The 788w Platform is strictly for adults aged 18 years and older. 788w does not knowingly collect Personal Data from individuals under the age of 18. Registration by minors is prohibited. If 788w becomes aware that Personal Data has been collected from a person under 18, that data will be deleted and the associated Account closed immediately. If you believe a minor has registered with 788w, contact support without delay.

11. International Data Transfers

788w's infrastructure and some of its third-party service providers are located outside Pakistan. When your Personal Data is transferred to jurisdictions that may not provide the same level of data protection as your home country, 788w ensures that appropriate safeguards are in place, including standard contractual clauses or equivalent data transfer mechanisms, to protect the security and integrity of your Personal Data during and after transfer.

12. Changes to This Privacy Policy

788w reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect. The "Last updated" date at the top of this Policy will always reflect the date of the most recent revision. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.

13. Contact & Complaints

For any questions, data access requests, or concerns regarding this Privacy Policy or 788w's handling of your Personal Data, please contact our support team via the 24/7 live chat available in your account dashboard. Our email address for privacy-related queries is displayed in the footer of this page as plain text.

If you are not satisfied with 788w's response to a privacy concern, you may have the right to lodge a complaint with the data protection authority or regulatory body in your jurisdiction.